Privacy Policy – OM Jewels

At OM Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect
We may collect personal information such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase, subscribe to our newsletter, or interact with our website.

2. How We Use Your Information

To process your orders and provide customer support.
To send updates, promotions, and newsletters (with your consent).
To improve our website and user experience.

3. Data Security
We implement robust security measures to safeguard your information. However, no method of transmission over the internet is 100% secure.

4. Sharing Information
We do not sell, trade, or rent your personal information. We may share data with trusted partners only to fulfill orders or services.

5. Your Rights
You can access, update, or delete your information at any time by contacting us.

6. Cookies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings if preferred.

7. Contact Us
If you have any questions about our Privacy Policy, please contact us at [Email Address].

1. Returns

Items can be returned within 14 days of receipt for a full refund or exchange.
Products must be unused, in their original packaging, and include all tags and accessories.

2. Non-Returnable Items

Custom or personalized items are non-refundable.
Items on clearance or marked as final sale are not eligible for return.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days.

4. Shipping Costs

Customers are responsible for return shipping costs unless the item was defective or incorrect.

5. How to Initiate a Return

Contact us at [Email Address] with your order number and reason for return.
We will provide a return authorization and instructions.

1. Acceptance of Terms
By accessing and using this website, you agree to comply with these Terms and Conditions.

2. Use of the Website

You must be at least 18 years old or have parental consent to use this site.
You agree not to misuse the website or its content.

3. Product Information

We strive for accuracy, but errors in product descriptions or pricing may occur.
Prices are subject to change without prior notice.

4. Orders and Payments

Orders are subject to acceptance and availability.
We reserve the right to cancel orders at our discretion.

5. Intellectual Property

All content on this site, including text, images, and logos, is the property of [Your Company Name].
Unauthorized use of content is prohibited.

6. Limitation of Liability
We are not liable for any direct or indirect damages arising from the use of our website or products.

7. Governing Law
These Terms are governed by the laws of Singapore.

For further inquiries, contact us at [Email Address].

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